Message: 'The setup has detected that a previous install or uninstall has completed but requires a restart'

If you receive one of the following error messages while installing Norton Internet Security Online or Norton AntiSpam Online:

  1. 'The setup has detected that a previous install or uninstall has completed but requires a restart. Please restart and try again.'

    OR

  2. 'The installation encountered an error and was unable to complete the installation', while installing or uninstalling Norton Internet Security, then please click on the link given below for information on how to resolve the problem.
http://www.symantec.com/norton/support/kb/web_view.jsp?wv_type=public_web&docurl=20080624173124EN&lg=en&seg=hho&ct=us&pvid=nis_2010&selected_nav=6

If you need any further assistance, please click here for a list of available support options.

Note: This Symantec link is being provided for your convenience only. By clicking on this link you will be leaving the BlueLight Internet support site and entering Symantec support. BlueLight Internet is not liable for nor makes any guarantees about any issues that may arise from the troubleshooting steps provided by Symantec. If you need to contact BlueLight Internet support, please click here

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