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How do I change my billing information? (I'd like to change the credit card number you're billing or the bank account you're debiting.)

For security reasons, we cannot process credit card or bank account information changes over email. To change your billing information (like your credit card or bank account), please visit the My Account section of the BlueLight Internet Web site at On our secure Web site, you can change your credit card information, billing or contact address, and you can view your account summary, usage, and more, at any time of the day.

If you have problems changing your account information, click here for troubleshooting tips.

For any further BlueLight Internet Customer Support inquiries, you can create your own personal ticket by visiting our Web site at You will receive personalized assistance from a Customer Support technician in approximately one business day.