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How can I cancel my BlueLight Internet pay service?

We're sorry to hear you would like to cancel our service.

If you are experiencing problems preventing you from properly using our service, then perhaps we can help resolve the issue. Below is a list of our most common troubleshooting solutions.

Troubleshooting Issues
I cannot obtain a stable connection with BlueLight Internet
Connection Error (691) You appear to have entered an invalid Member ID and/or password.
How do I set up my email account?
Slow connection speeds with (BlueLight Internet)
Failed connecting to our server

If you need further assistance resolving these technical issues, one of our email representatives will be happy to help you. Simply fill out a Personal Assistant Ticket by clicking here.

If you would like to cancel your account, please call our toll-free billing support number at 1-800-522-0839.

When you call, be prepared to provide your BlueLight Internet Member ID and last 4 digits of your credit card or Platinum account number for verification purposes.