Common Browsing Errors / Solutions

Your copy of the NetZero HiSpeed software has been corrupted.

Apparently, one or more of the NetZero HiSpeed files have become damaged, preventing NetZero HiSpeed from functioning. Reinstalling the NetZero HiSpeed software should resolve this problem.

1. Download a new copy of the NetZero HiSpeed software by clicking here.

Make sure you download OPTION 2. This download contains everything you need to get online and enjoy high-speed surfing over your dial-up connection.

2. Choose the option to Save the incoming file. You will be asked to choose a directory. From the Save in drop-down menu, select Desktop so that the download file will be easy to locate.
3. Once the download is complete, disconnect from BlueLight Internet. A NetZero HiSpeed setup icon will appear on your desktop. Double-click on the setup icon to reinstall NetZero HiSpeed.