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Select a different
Operating System

When I click on an ad, a screen for another Internet Service Provider (ISP) appears. (Juno 4.0)

This problem was a bug that has been corrected in the latest version of Juno.

If you would like to upgrade your Juno software, you can download the latest version for free by going to http://www.mybluelight.com/s/download

To get a copy of the Juno CD-ROM in the mail, call us toll-free at 1-800-654-5866, 5 days a week from 9 AM to 9 PM ET.

Note: There is a one-time $10.00 processing fee for the CD-ROM that includes shipping and handling.


If you use Juno 2.0, you will need to change your Web Click through Setup to connect using the Juno ad system to correct this problem.

To change the Web Click through setup in Juno 2.0:

  1. Start Juno.
  2. Go to the Connection menu and select Web Click through Setup.
  3. Juno will ask you how you want to connect to the Web. Click Use the Juno Ad System and then click OK.

Other miscellaneous questions

Learn what a blind carbon copy is and how to send one in Juno 4.0.
Find out about Juno's new sound capabilities, including how to turn them on or off.
You will see a new Juno icon on your computer screen. It will also appear in the Juno title bar once you have entered your account, color-coded to the level of service you have selected.
Juno 4.0 indicates how you have sorted your messages with an embossed triangle in the column header.
If you participate in mailing lists or other public forums, you may be worried about strangers seeing your full name. You can set Juno 4.0 to include only your email address, not your name, in the From line of outgoing messages.
This problem was a bug that has been corrected in the latest version of Juno.


 
NGCV